Effective Date: 11/09/2024

At bitnikgames, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bitnikgames.com, or make purchases from our WooCommerce store. By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order or register for an account, we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment information (processed securely by third-party payment processors)

b) Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website or search engine
  • Device type and operating system

This information helps us improve the functionality and user experience of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, products, services, or promotions
  • To improve our website and customer experience
  • To provide customer support
  • To comply with legal obligations

We may also use your email address to send you newsletters, marketing offers, or promotions, but only if you have opted in to receive such communications. You can unsubscribe from marketing emails at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties, including:

  • Service providers: For payment processing, shipping, and order fulfillment (e.g., payment gateways, shipping companies).
  • Business partners: To provide joint promotions or services.
  • Legal obligations: To comply with applicable laws, regulations, or legal requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our site uses SSL encryption to secure data transmission, and we limit access to personal data to authorized employees and contractors.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies (e.g., Google Analytics) to:

  • Analyze traffic and user behavior
  • Personalize your experience on our website
  • Keep track of your shopping cart
  • Remember your preferences and settings

You can disable cookies in your browser settings, but doing so may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing your personal information.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct your information if it is inaccurate.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe link in the email or contacting us.

To exercise any of these rights, please contact us at support@bitnikgames.com.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes keeping records for tax and legal compliance.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have the data removed.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be noted at the top of the page. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:
Email: support@bitnikgames.com